Tally Connect
Orders & Refunds

Paid orders

Preview, post, and verify Shopify paid orders as Tally Sales Vouchers.

Only fully paid, mapped, and validated orders are eligible for automatic export.

Find an order

Open Orders → Paid orders. Search by order, voucher, status, or issue.

Preview first

While live writes are off, select Preview. Tally Connect validates product mapping, location, GST routing, ledgers, unit conversion, and exact paise balance.

Enable live writes when ready

Complete the test-voucher gate and explicitly enable writes in Settings → Safety & access.

Sync and verify

Select Sync to Tally. After the Agent imports and reads back the voucher, the table shows Synced and the Tally voucher number.

Automatic export

Enable Automatically export fully paid orders under Settings → Automation only after a controlled manual order succeeds. Automatic export still applies all readiness, mapping, company, and live-write checks.

Amounts and tax

Tally Connect uses Shopify shop-currency amounts represented as integer minor units (paise for INR). The current normalizer accepts INR and USD, but that does not make every USD order eligible: foreign-customer exports and foreign-currency GST remain blocked. Tax-bearing automatic posting is limited to the supported INR goods scenarios in Supported behavior. Gross sales, discounts, shipping, GST, and round-off are separate ledger allocations. The selected Tally company state and the order's shipping state choose CGST + SGST/UTGST or IGST.

Shipping and delivery details

For each eligible order, Tally Connect reads the Shopify recipient name, company, address lines, city, state, PIN code, country, phone, and active shipping-method title. Agent 0.5.1 or newer writes these values into the Tally Sales Voucher's buyer/consignee details and reads them back before the voucher is marked Synced. The order's shipping charge remains a separate allocation to the mapped Shipping ledger.

The shipping state must match the voucher Place of Supply. Indian PIN codes must contain six digits. Missing or incomplete delivery details block the export so the connector does not create an invoice with a partial address. When an order has no shipping address, its complete billing address is used.

Failed write may have committed

When the Agent reports an uncertain failed write, the control changes to Reconcile in Tally. Do not replay it. Check the exact TC:<uuid> connector Reference in the original company and follow voucher recovery before creating fresh work. The original Shopify reference is retained in narration.