Operations
Activity and issues
Trace work through Shopify, the cloud queue, Windows Agent, and TallyPrime.
Open Tally Connect → Activity for the merchant-safe operational record.
Summary cards
The page highlights pending, completed, failed/blocked, and other workflow totals, plus operational health issues such as stale commands, queue delay, stalled scans, recovery churn, and inventory conflicts.
Find a workflow
- Switch between activity and attention views.
- Search by resource, stage, message, command, or workflow.
- Filter by order, refund, product, inventory, discovery, or other workflow kind.
- Use pagination for older records.
Controls
- Retry read is available only for known read-only commands after the cause is fixed.
- Cancel is available only before work crosses a point where cancellation would be unsafe.
- Failed or uncertain Tally writes are never replayed from Activity.
- Eligible failed Sales Vouchers and Credit Notes show Link existing voucher and Confirm absent and allow fresh export after you check the original company. Follow Voucher verification and recovery before using either control.
Delayed work
First restore the Windows Agent and TallyPrime. If work remains delayed while the connector is online, the cloud operator should check worker health, queue age, Redis, PostgreSQL, and product-scan progress.
The Activity page intentionally excludes decrypted command payloads, raw Tally responses, customer data, source rows, and internal integrity digests.